![]() An X indicates the printer has a problem.An exclamation mark means a test failed and was skipped. The HP Print and Scan Doctor was designed by HP to provide users with troubleshooting and problem solving features needed to resolve many common problems.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.When doing Hp Printer or scanner Installation. Can not print or other printing problems HP Print and scan Doctor or HP Scan Doctor is an HP Software Assistance which is used to fix printer issues.HP Print and Scan Doctor can help with the following printer issues: ![]() ![]() If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Follow the direct download link and instructions below for guidance on installing HP Print and Scan Doctor v5.7.0.2 on your computer. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.
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